
Travelling with pets is joyful if a good taxi service is available. Team Buddy Life takes a look at pet cabs services.
Pet taxi services are a fast-growing niche in India, created to solve a common problem: many regular taxi drivers refuse pets and public transport can be stressful or impractical for animals.
What is a Pet Taxi?
A pet taxi is a dedicated transport service designed specifically for animals. Unlike regular cabs, these vehicles are usually equipped with air-conditioned interiors, pet-friendly seating or crates, door-to-door pickup and drop, live location tracking and travel updates and assistance with vet visits, grooming appointments, boarding, airport transfers and relocation journeys. Usually pet parents use them for veterinary appointments, grooming sessions, boarding and daycare transfers, intercity and interstate relocation.
As India’s pet parenting culture evolves, dedicated pet transportation is gradually shifting from a niche convenience to an essential service — ensuring that every journey, whether to the vet, the groomer or across the country, is safe and comfortable for the nation’s beloved furry companions.
Delhi-NCR: Comfort Over Speed
In Delhi, the idea of a dedicated pet taxi service was born out of sheer frustration. Cab drivers would say, “No pets allowed” and autos were noisy enough to make even the calmest Labrador jump overboard leaving pet parents stranded. Enter pet taxis — cars modified with claw-proof cushioned seats, AC on full blast and drivers who don’t flinch when a Newfoundland drools on the upholstery. Suddenly, vet visits and grooming trips became less of a nightmare and more of a joyride.
Across Delhi-NCR (including Delhi, Gurugram, Noida, Faridabad and Ghaziabad), Furry Taxi has become a familiar name. Anurag Tripathi, founder of Furry Taxi, says, “We provide pet-friendly taxi with owner and also without owner. The furry kids can have a solo trip where we take care of walks and food as well.” Having done trips out of station from Delhi, Tripathi says, “We have done Delhi to Hyderabad, Vizag, Bangalore, Orissa, Kashmir, Dehradun, Nainital, Mumbai, Pune, Goa, Lucknow, Bihar and many other places.
The cheerful slogan of Furry Taxi in Delhi — “KUTTA HO YA BILLI, GHUMA DENGE PURI DILLI” — now pops up on billboards and social media. Reviews read like love letters and photos echo the same story: Saint Bernards lounging, mutts perched proudly and jackets-on-dogs gazing out of car windows. Pets are treated not as cargo, but as cherished passengers. Other cities are not far behind in taking care of their pet population.
Mumbai: The Pioneer
Mumbai adds its own masala. With traffic jams that could make a monk lose patience, pet taxis here are less about speed and more about comfort. Humidity is another villain — imagine a panting pug stuck in a kaali-peeli taxi with no air conditioner. Pet cabs, with their cool interiors, are a saviour. Still, services remain limited, and fares sometimes feel like you’re booking a honeymoon package for your dog instead of a 10-minute ride. Laxmi Agarwal, founder of the first taxi service in India says, “We started the first pet taxi service in India. Based in Mumbai in Dombivali, it used to be quite difficult. I used to be a rescuer and would find it very difficult to transport them. Firstly, they didn’t allow pets and secondly, if they allowed, they would have scant respect for the travellers with pets, for example they would be rude and not switch on the air conditioner. “Laxmi adds, “Sometimes clients fail to understand that unlike Ola and Uber the pet taxis are expensive. This is because the drivers charge a premium price to drive the pets. Earlier, people were sceptical to sit in a cab with a pet’s signage. They would think it may be dirty or covered in fur. So, now I changed my business model. I have vendors who help me meet the demand for pet taxis.”
Chennai: The Emotional Origin Story
Chennai’s pet taxi scene carries a poignant backstory. Saikiran of Happy Paws Pet Taxi Service recalls the night it all began: his friend Jaishree Ramesh’s Labrador developed a severe stomach bloat, but no pet-friendly cab was available. He rushed the dog in his own car, but it was too late. That tragedy sparked the idea of a dedicated pet taxi. Started in 2016, Happy Paws was designed as a premium cab service exclusively for pets. But sustaining it proved difficult. “People would bargain and were not willing to pay. Especially rescue groups — they expected free service,” Sai Kiran laments. By last October, the service had scaled down, now offered only to regular clients alongside his dog boarding facility. “I often felt uncomfortable asking for payment, and many were unwilling even to cover fuel costs,” he admits. Chennai’s scorching heat makes AC rides non-negotiable, but awareness and willingness to pay remain low.
Pune: Professional & Pet-Safe
Pune’s Pet Taxi Service, run by Akshay Desai, positions itself as safe, reliable and professional. Services range from door-to-door pickups, vet visits, grooming salon trips, relocation within and outside the city, emergency transport and even airport pickups. Vehicles are sanitized, air-conditioned, GPS-tracked, and handlers are trained to care for dogs, cats, birds, and small animals alike. Akshay emphasizes affordability without compromising quality: “Pets are family and every journey is handled with care, love and professional attention.” Pune’s model shows how structured, dependable service can win trust.
Bengaluru: The Pet Capital
Bengaluru, with its millennial crowd, has seen demand rise sharply. But traffic jams are so epic that even pets look out of the window with existential dread. A “short” ride to the vet can stretch into a full Netflix episode. Yet, pet parents swear by these taxis, because at least their furry companions aren’t treated like unclaimed baggage.
Hyderabad & Kolkata: Slow but Steady
Hyderabad’s services remain more side hustles than fullfledged businesses. Awareness is limited, but the need is undeniable in the city’s sweltering climate. Kolkata, with its cat and dog-loving culture, has seen scattered traction. For now, pet parents often rely on jugaad — autos, willing friends with cars or sheer luck.
The Shortcomings & Wishlist
Too few operators, high costs and reliability issues remain common across metros. Last minute cancellations, large breeds getting refused and cleanliness varying widely. Without regulation standards are as unpredictable as Mumbai rains. As Laxmi Agarwal of Pet Taxi in Mumbai wrapped it, “Pet taxis are better because definitely they offer premium service for the pets and are kept very clean to avoid infections for other pets.”
Although pet ownership is rising, many operators report that pet parents still expect transport services to be inexpensive or even complimentary. This has made profitability difficult for some premium pet taxi startups, despite the genuine need for specialized animal transport. At the same time, growing awareness of pet welfare and increasing urban pet ownership are creating new opportunities for dedicated pet mobility services.




















